Question 1

How long does E-Visa processing take through Vamika?

Accepted Answer

Standard E-Visa processing takes 24–48 hours for UAE/Dubai and Saudi Arabia, 3–4 working days for Singapore, and same-day for Turkey. Express processing options are available for urgent travel.

Question 2

What is Vamika's 15-Minute SLA Guarantee?

Accepted Answer

Every visa application or inquiry submitted on Vamika triggers our SLA tracking engine. A dedicated travel coordinator reviews your application and contacts you via WhatsApp, Call, or Email within 15 minutes.

Question 3

How does the Passport OCR scan work?

Accepted Answer

You can upload a photo or scan of your passport bio-data page during application. Our automated OCR scans the document to extract your full name, passport number, nationality, and expiry date automatically with 100% accuracy.

Question 4

Can I apply for multiple family members together?

Accepted Answer

Yes! You can apply for yourself and add multiple family members in a single application flow. Our coordinators consolidate all family documents into one submission for simultaneous approval.

Question 5

What happens if a visa gets rejected?

Accepted Answer

Our pre-check AI verification ensures all documents meet embassy criteria before submission, maintaining a 99.4% approval rate. In the rare event of rejection due to system error, we provide full support for immediate re-submission or eligible refunds under our Cancellation & Refund Policy.

Question 6

Are passport scans and documents secure on Vamika?

Accepted Answer

Yes. All uploaded passport files and personal documents are stored in private Supabase Storage buckets secured with Row-Level Security (RLS) policies and 256-Bit SSL encryption in compliance with UAE PDPL Federal Decree-Law No. 45 of 2021.

Question 7

What are the passport validity requirements for travel?

Accepted Answer

In accordance with international immigration and airline regulations, your passport must have a minimum remaining validity of six (6) months from your planned date of entry or departure.